Posts by Category: Business Intelligence Resources

SproutSocial – Management and Engagement Platform for Social Business

June 20, 2013

SproutSocial – Management and Engagement Platform for Social Business
http://sproutsocial.com/

A management and engagement platform for social business with the following social features: a) Monitoring, b) Collaboration, c) CRM, d) HelpDesk, and e) Mobile. Other features include: 1) Unified Smart Inbox to streamline engagement; 2) Social CRM tools including shared customer records; 3) Advanced scheduling & publishing tools including ViralPost™; 4) Sophisticated analytics & unlimited custom reports; 5) Customer support features like tasks and Helpdesk integration; and 6) Team collaboration tools including live activity updates. This will be added to Social Informatics Subject Tracer™. This has been added to the tools section of Research Resources Subject Tracer™ Information Blog. This will be added to Entrepreneurial Resources Subject Tracer™. This will be added to Business Intelligence Resources Subject Tracer™.

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ExactTarget SocialEngage™

June 19, 2013

ExactTarget SocialEngage™
http://www.exacttarget.com/products/social-media-marketing

ExactTarget SocialEngageTM (formerly CoTweet) helps you manage an unlimited number of conversations on Facebook and Twitter. With features that support engagement growth and complex staffing strategies, SocialEngage makes it easy to scale up and deliver the kind of experience your customers expect. This will be added to Social Informatics Subject Tracer™. This has been added to the tools section of Research Resources Subject Tracer™ Information Blog. This will be added to Entrepreneurial Resources Subject Tracer™. This will be added to Business Intelligence Resources Subject Tracer™.

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Social Mention – Real-Time Social Media Search and Analysis Platform

June 19, 2013

Social Mention – Real-Time Social Media Search and Analysis Platform
http://socialmention.com/

Social Mention is a social media search and analysis platform that aggregates user generated content from across the universe into a single stream of information. It allows you to easily track and measure what people are saying about you, your company, a new product, or any topic across the web’s social media landscape in real-time. Social Mention monitors 100+ social media properties directly including: Twitter, Facebook, FriendFeed, YouTube, Digg, Google etc. This will be added to Social Informatics Subject Tracer™. This has been added to the tools section of Research Resources Subject Tracer™ Information Blog. This will be added to Entrepreneurial Resources Subject Tracer™. This will be added to Business Intelligence Resources Subject Tracer™.

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Social Marketing Cloud

June 18, 2013

Social Marketing Cloud
http://www.salesforce.com/socialmarketing/

The Radian6 Social Marketing Cloud will transform how companies listen, analyze and engage with customers and prospects on the social web. Turn millions of social conversations into dynamic engagements that strengthen customer relationships. Features include: a) Social Monitoring –  150 million sources; Twitter, Facebook, Blogs, many more; and Multi-lingual; b) Social Insights – Social analytics dashboards; Insights GA with new social demographics; and Marketing campaign analysis; c) Social Hub – Listen at a social scale; Social workflow and automation; and Populate social profiles; and d) Social Engagement – Engagement apps; Add-on library; and Facebook management. This will be added to Social Informatics Subject Tracer™. This has been added to the tools section of Research Resources Subject Tracer™ Information Blog. This will be added to Entrepreneurial Resources Subject Tracer™. This will be added to Business Intelligence Resources Subject Tracer™.

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Shoutlet – Enterprise Social Marketing Platform

June 18, 2013

Shoutlet – Enterprise Social Marketing Platform
http://www.shoutlet.com/

Shoutlet is the leading independent cloud-based social marketing platform. Their innovation is unrivaled because social is all they do. And they believe it’s time to redefine how you engage, promote, and analyze your social communication. This will be added to Social Informatics Subject Tracer™. This has been added to the tools section of Research Resources Subject Tracer™ Information Blog. This will be added to Entrepreneurial Resources Subject Tracer™. This will be added to Business Intelligence Resources Subject Tracer™.

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Techmeme – Technology Changing News Site and Resource

June 15, 2013

Techmeme – Technology Changing News Site and Resource
http://www.techmeme.com/

In 2013, knowing what’s changing in technology is required to understand the cultural currents and business events reshaping the world. If you’ve been watching the tech industry evolve, it won’t surprise you that social networks enable political revolutions, brand new companies can acquire millions of customers in months, or the world’s most valuable company built that wealth on products that didn’t exist five years ago. Techmeme is the foremost source for tracking these changes. By presenting a summary of the day’s essential reports and analysis on a single page, Techmeme has become the technology news site of record for people both within and beyond the industry. Techmeme accomplishes this the only way possible: by linking to stories from all around the web. Spotlighting the writings of reporters, commentators, and industry players from across the media and industry landscape provides the only effective means of offering a comprehensive view. And by doing this well, we spare readers the impossible task of monitoring an abundance of news sites, tweets, and status updates. This will be added to Reference Resources Subject Tracer™. This will be added to Business Intelligence Resources Subject Tracer™.

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BAT – Blog Analysis Toolkit

June 14, 2013

 

BAT – Blog Analysis Toolkit
http://texifter.com/Solutions/BAT

Blog Analysis Toolkit (BAT),which is a free, Web-based system for capturing, archiving and sharing blog posts. Blog posts are acquired via RSS feeds, and stored in a database where they can be accessed and shared by other researchers. More than 410 users have set up BAT accounts since April 2008, and collectively they have archived over 111,000 posts from more than 441 blogs. Users can add individual blogs to the repository or do research using samples from existing collections created by other users. Texifter personnel created the Blog Analysis Toolkit (BAT), which is a Web-based system for capturing, archiving and sharing blog posts. Blog posts are acquired via RSS feeds, and stored in a database where they can be accessed and shared by other researchers. More than 480 users have set up BAT accounts since April 2008, and collectively they have archived over 350,000 posts from more than 573 blogs. Users can add individual blogs to the repository or do research using samples from existing collections created by other users. Although BAT is a deployed system, it is only a rudimentary prototype with very limited capabilities.  It does not retrieve blog posts from the past; only new posts moving forward in time. Comments left on the blogs, which are potentially very useful for democratic and network theorists, are not currently be captured, thus it misses the community discussion that makes blogs intrinsically and democratically interesting. For a variety of layout and formatting reasons, BAT cannot currently harvest entire posts on a significant sub-set of the blogosphere, and it also cannot connect important metadata to the text collections.  They hope to address these limitations as a part of continuing research. This has been added to the tools section of Research Resources Subject Tracer™ Information Blog. This will be added to Business Intelligence Resources Subject Tracer™.

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NUVI – The World’s Most Stunning Social Analytics Platform

June 13, 2013

NUVI – The World’s Most Stunning Social Analytics Platform
http://nuviapp.com/

NUVI is the ideal visualization platform for social media command centers. They have designed and deployed these dedicated rooms for brands, agencies, and universities to empower teams to monitor and engage in conversations in real-time. In the social age, the organizations that win and lead are the ones that capture, analyze, interpret, and act upon the vast amount of information available to them—and they do it in real-time. In successful companies, social media is not a department—it’s a culture. Every department understands how to leverage and lead the conversations impacting its daily operations. NUVI provides actionable, real-time insights from the vast ocean of social conversation. The idea was born when a customer requested something better than current market offerings. With a unique blend of art and science, NUVI helps non-analytical types instantly visualize the story being told by data. They are an interesting blend of artists, engineers, strategists, marketers, teachers and students. They love what we do. This will be added to Social Informatics Subject Tracer™. This has been added to the tools section of Research Resources Subject Tracer™ Information Blog. This will be added to Entrepreneurial Resources Subject Tracer™. This will be added to Business Intelligence Resources Subject Tracer™.

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NetBase – Social Media Management System (SMMS)

June 12, 2013

 

 NetBase – Social Media Management System (SMMS)
http://www.netbase.com/

Marketers and business people across functions, including digital marketers and social strategists need a full spectrum of features to form and execute a social business strategy. And now, you need to be prepared to take action in real-time. At the heart is understanding your customers’ opinions, emotions, behaviors so you can take action to improve performance in the moment. But to do that you need an accurate solution that you can trust. NetBase offers an end-to-end Social Media Management System (SMMS) that is accurate, fast, flexible and easy to use so you can be proactive in your business strategy with the following features: a) Publish content to one or multiple social channels including Facebook, Twitter, LinkedIn and Tumblr. Save time by scheduling time release posts with approval workflows and track link conversions to see how well your content performed; b) Monitor the entire social web or just your specific digital properties including Facebook and Twitter accurately so you can create content that delights your fans and drives more revenue; c) Analyze your campaigns, competitors, consumers and audience, category, products, brands, partners and more in real-time so you can react to crisis and opportunities; and d) Engage with your customers across multiple digital channels with a secure workflow solution, pre-defined templates, an advanced routing and ticketing system and audit trail. This will be added to Social Informatics Subject Tracer™. This has been added to the tools section of Research Resources Subject Tracer™ Information Blog. This will be added to Entrepreneurial Resources Subject Tracer™. This will be added to Business Intelligence Resources Subject Tracer™.

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Meltwater – Increase Your Online Intelligence

June 12, 2013

Meltwater – Increase Your Online Intelligence
http://www.meltwater.com/

Meltwater helps businesses drive growth and build brands. Meltwater’s online intelligence platform analyzes billions of digital documents daily to extract precise, timely business insights that help more than 20,000 companies understand their markets, engage their customers, and master the new social business environment. With offices in 27 countries, Meltwater is dedicated to personal, global service built on local expertise. Guided by their core values, Meltwater culture is based  on a fundamental belief in people and the potential they possess. They are not afraid of investing in hidden talent and believe that in an environment where people are motivated and supported by their colleagues, individuals will discover their strengths. From their humble  beginnings, Meltwater was built from scratch, brick by brick. The company was founded in 2001 with just $15,000, a trusty coffee machine, used furniture and a borrowed office space in Oslo at an aptly named address, Shack 15. Meltwater New Ventures is responsible for Meltwater’s  corporate development, strategy and execution. New Ventures forms strategic partnerships and invests in companies that have innovative and
unique business-to-business, software-as-a-service (B2B SaaS) offerings. The Meltwater Entrepreneurial School of Technology (MEST) is a  non-profit training and mentoring program established by Meltwater that  enables Africans to become software entrepreneurs. The goal of the program is to teach MEST students the skills required to launch breakthrough global companies, thus enabling them to create jobs and wealth locally to stimulate the African economy. This will be added to Social Informatics Subject Tracer™. This has been added to the tools section of Research Resources Subject Tracer™ Information Blog. This will be added to Entrepreneurial Resources Subject Tracer™.  This will be added to Business Intelligence Resources Subject Tracer™.

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