Chatbase – Analyze and Optimize Bots More Easily
Chatbase is a cloud-based analytics service for builders of conversational interfaces, or chatbots. It helps those builders more easily analyze and optimize their bots for better consumer experiences than ever before. Chatbase is free to use, easily integrates with any chatbot platform, and works with any type of bot, voice or text. Using Chatbase, bot builders can track key health metrics across multiple platforms, identify and optimize user messages that are not handled well, and visualize the flow of conversations to improve conversion rates. Among other features, Chatbase uniquely relies on Google’s machine learning capabilities to automate the identification of recurring bot problems and opportunities that would otherwise take a lot of time, leading to faster optimizations and better bot accuracy. Chatbase users include the world’s most popular bot builders, including Ticketmaster, HBO, and Viber, and many more. Users of Dialogflow (formerly API.ai), the end-to-end platform by Google for building great cross-platform conversational experiences, automatically get access to basic Chatbase features. Chatbase is brought to you by Area 120. Area 120 is an incubator for early-stage products operated by Google. This will be added to ChatterBots Subject Tracer™. This will be added to Business Intelligence Resources Subject Tracer™. This will be added to Entrepreneurial Resources Subject Tracer™. This will be added to the tools section of Research Resources Subject Tracer™.