Research Monitor
http://www.priorysolutions.co.uk/ResearchMonitor.htm

Research Monitor is a software product that helps law firms and other organizations get maximum benefit from their online subscriptions and to understand which are providing value for money. It provides key benefits in the areas of Usage Reporting, Access Control, Client Reference Validation, and Cost Recovery. Features include: a) Usage Reporting allows you to understand how people in your organization are using online resources, enabling you make informed decisions about renewing subscriptions, training and allocating costs between departments. Research Monitor can report on usage down to individual users, even for resources using IP authentication; b) Access Control and Password Management lets you create and maintain a central list of who has access to resources, with usernames & passwords for each resource. Users can be logged in automatically, saving time and eliminating forgotten passwords! Access to resources can be granted or denied by individual or group, allowing you to easily comply with your license agreements; c) Client Reference Validation means when people enter a matter number, deal code or similar on a web page it can be checked for correctness against your internal systems. If it’s not correct users can be presented with a search box, letting them search for the right code by code, name, or client. This can be configured to work with any web site such as Westlaw, Lexis, PACER, Factiva and more, and can greatly increase your cost recovery rate; and d) Cost Recovery features mean Research Monitor can capture any events that incur charges, such as searching, document downloads or page views, and let the researcher allocate the charge to an appropriate matter number or internal code. Charges are recorded centrally, different pricing models and discounts can be applied, and the information is available almost immediately so you don’t have to wait till the end of the month to invoice your clients. This has been added to the tools section of Research Resources Subject Tracer™ Information Blog.