SDL – Creators of Compelling, Profitable Global Customer Experiences
http://www.sdl.com/

Over 1,500 organizations, including 42 of the top 50 global brands, rely on us to deliver locally relevant customer experiences throughout the customer journey. Managing customer experience is not just a one-off initiative. It’s about using customer insights to create meaningful experiences, regardless of how or where customers engage with you. It’s multilingual and multichannel. It’s for the entire customer journey. And it’s critical to your success. We have flexible solutions, strategy and experience to help you coordinate your customer experience efforts on a global scale. We enable global businesses to engage with their customers – in the language, the media and at the moment they choose. We help businesses drive growth, manage their brands and increase global revenues – providing innovative solutions for managing the global customer experience (CX), including: a) Analysis & Intelligence; b) Content Creation & Management; c) Language Management; d) Campaign Management; e) Multi-Channel Engagement; and f) Customer Experience Optimization. Company profile includes: 1) Publicly traded company with $400m annual revenues; 2) Over 2,700 employees in 70 offices across 38 countries; 3) Innovative technology and services for enriching global customer experiences; 4) Award-winning and profitable company, with long-term financial stability; 5) 80%+ of the global translation supply chain use SDL software; 6) 1500+ enterprise customers; 185,000 desktop software licenses worldwide; and 7) A partner network of 400 and growing. This will be added to Social Informatics Subject Tracer™. This has been added to the tools section of Research Resources Subject Tracer™ Information Blog. This will be added to Entrepreneurial Resources Subject Tracer™. This will be added to Business Intelligence Resources Subject Tracer™.