Lithium Technologies – Social Customer Solutions That Delivers Real Business Intelligence
http://www.lithium.com/

Lithium engages your social customers with super-fun (okay, habit-forming) community experiences. And they do it for all your social customers—online and mobile. They help you find them, find their passions, and motivate them to participate so you can all make good things happen for each other. They get to have fun, you get brand buzz. They get better, faster customer service, you save money. They make more confident purchases, you get to watch sales grow. They do this all in one wicked-smart piece of social software: The Lithium Social Customer Suite. Pair this technology with your customers and their social CRM expertise and you get one amazing set of business solutions for customer-driven Awareness, Commerce, and Service. This has been added to Business Intelligence Resources Subject Tracer™ Information Blog.