Public Records Tracker – Web Based Public Records Request Management Solution
http://www.publicrecordstracker.com/

Public Records Tracker powered by Microsoft Dynamics CRM makes it easy for state, local, and federal government organizations to track, organize, and automate their responses to public records requests (both FOIA and state PRA requests.) Public Records Tracker is 100% web-based so there’s no need to download or install any software. Also, Public Records Tracker generates the key reports required for FOIA annual reporting compliance. In short, Public Records Tracker is all you need to manage public records requests. This has been added to the tools section of Research Resources Subject Tracer™ Information Blog.