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Rocket.chat – Workstream Collaboration and Omnichannel Customer Engagement

Posted by Marcus Zillman

Rocket.chat – Workstream Collaboration and Omnichannel Customer Engagement
https://rocket.chat/

Control your communication, manage your data and have your own collaboration platform to improve team productivity. Rocket.Chat is scalable and open source, replace email and improve your digital workflow. Communicate and collaborate with your team, share files, chat in real time or switch to video/audio conferencing. With complete access to the source code, you can fully customize, extend or add new functionality to meet your requirements. A safe workspace with username restriction and admin transparency. Remove bad actors by adding moderators and provide admins with additional controls. Join leading blockchain projects such as Aragon, Brave, Hyperledger, Golem, Tokenly and others in migrating from Slack. Do so easily thanks to Slack Importer and Slack Bridge. Free audio and video conferencing, guest access, screen sharing, file sharing, LiveChat, LDAP Group Sync, two-factor authentication (2FA), E2E encryption, SSO, and dozens of OAuth providers. With Omnichannel by Rocket.Chat you can add real-time chat widgets to any website or mobile app to get more value from your team chat and provide high quality customer service. Replace other systems and use one communication platform to save time and money. Create a user support helpdesk, answer customer queries and convert leads.Rocket. Chat uses cutting edge machine learning for automatic real-time message translation between users. Their user interface has been translated to over 50 languages, more than any other team chat service. You can take Rocket.Chat anywhere with our web, desktop & mobile apps, LiveChat clients and SDK. This will be added to WWWReference Subject Tracer™. This will be added to Business Intelligence Resources Subject Tracer™. This will be added to Entrepreneurial Resources Subject Tracer™. This will be added to the tools section of Research Resources Subject Tracer™ .

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