ShowUhow® – Product Support Video Guides
http://www.showuhowinc.com/

ShowUhow, Inc. provides a web-based video platform, designed to help consumer product manufacturers and retailers increase sales, lower returns and reduce customer support costs. ShowUhow develops straightforward and engaging videos that educate shoppers and set expectations about assembly, set-up and use before they buy. After purchase, the video instruction guides simplify complex messages with step-by-step tutorials, reducing consumers’ frustration and costly customer support calls. This consumer satisfaction results in lower product returns, improved margins and customer service levels, important for both manufacturers and retailers. Unlike basic video, ShowUhow’s platform helps consumers order parts, register products for warranty, and other related support requests. It also provides buyer analytics, such as meaningful consumer feedback and market research. Manufacturers such as Lorex Technologies, Swann Security, Whalen Furniture, Early Childhood Resources and Step2 are using ShowUhow with their retailers, including BestBuy, Costco and ToysRUs. This will be added to Tutorial Resources Subject Tracer™.