Twitter 101 for Business – A Special Guide
http://business.twitter.com/twitter101/

Every day, millions of people use Twitter to create, discover and share ideas with others. Now, people are turning to Twitter as an effective way to reach out to businesses, too. From local stores to big brands, and from brick-and-mortar to internet-based or service sector, people are finding great value in the connections they make with businesses on Twitter. This has been added to Reference Resources Subject Tracer™ Information Blog. This has been added to World Wide Web Reference Subject Tracer™ Information Blog. This will be added to 140Characters.me Twitter, Text and SMS Education Resources and Programs site.