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KnoBis – Knowledge Management Platform

Posted by Marcus Zillman

KnoBis – Knowledge Management Platform

Finally, a Knowledge Base that teams actually love to use … Are you actually using your Knowledge Base? You’re not the only one. Somewhere along the way, Knowledge Base got really hard to use. KnoBis is simple, intuitive and requires no training. Create and access knowledge in the form of articles. Article is easy to create using a rich text editor and you can embed any type of media in the articles. Benefits include: a) Better and faster decision making – By delivering relevant information when and where employees need it, KnoBis helps them make better and faster decisions; b) Reuse documents and expertise – Drive efficiency, accelerate progress and minimize rework by replicating effective processes or sharing documents that address a recurring need; c) Crowdsource expertise – Benefit from the individual skills and knowledge of each member, crowd source knowledge and feedback to better your productivity; d) Drive Employee Engagement – Break Information Silos and let employees in your organization get more involved and share knowledge with each other; e) Respond to Customers Better – Enable your customer facing teams, viz. Support and sales reps, to respond to customers faster and more accurately; f) Faster on-boarding – New employees have a wealth of information at their fingertips to immediately start finding answers to the many questions they have; g) Retention of knowledge – Capture the knowledge you pay your employees for and keep it, even if they move on to another position or organization; h) Greater information accuracy – When everyone in an organization can access & contribute to a comprehensive knowledge base, quality of information improves; and i) Prevent Information Overload & Gaps – Identify information that is irrelevant or incomplete and weed them out. Also identify information that users need but does not exist in the system. This will be added to Knowledge Discovery Subject Tracer™. This will be added to the tools section of Research Resources Subject Tracer™. This will be added to Entrepreneurial Resources Subject Tracer™.

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